Hi <name>,
I’m the Server Manager for PinkieCraft, the Pony Roleplay Minecraft server that you play on. On behalf of the owner, the staff team and myself, I would like to personally extend my thanks to you for the $1,000 you forked up to help keep our server alive! Our modeler is happily working on the custom pony character that came with the donor package, however I regret to inform you that we don’t currently have a way to send you the 20″ “horse shaft” you requested but our team is working on it. Once again, thank you sincerely for the donation, and we hope to see you back on the server soon.
Best Regards, PinkieCraft Server Manager “Keep on clopping.”